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Home / Technical Articles / Troubleshooting the most typical winding problems of three phase electric motors

Recognizing motor winding problems

It’s always important to identify the real cause of burned windings and not just to replace the electric motor. Motor windings have a different appearance in all these failure situations: single-phase burnout, overload, unbalanced voltage, and voltage spikes. Voltage spike damage occurs more often in motors controlled by variable frequency drives.

Troubleshooting the most typical winding problems of three phase electric motors
Troubleshooting the most typical winding problems of three phase electric motors

These problems are all caused by in-plant faults that require correction. A replacement motor can fail sometimes immediately if the in-plant problem isn’t corrected.

It’s very important to accurately identify problems that require a motor’s removal and replacement. Winding problems that are identified should be documented. A history of the plant’s motor problems (on computer software) will point out problem areas that ran be improved, or even eliminated.

These winding problems may be found in a three-phase motor:

  1. Shorted turns
  2. Ground (winding shorted to frame)
  3. Phase-to-phase short
  4. Open winding
  5. Burned windings from operating on single phase
  6. Submerged motor
  7. Assorted rotor problems:
    1. Open rotor bars
    2. Open end rings
    3. Misaligned rotor/stator iron
    4. Rotor dragging on the stator
    5. Rotor loose on shaft

These problems require replacing or rewinding the motor.

1. Shorted Turns

A short is a common winding breakdown, and it requires rewinding or replacing the motor. Shorted turns are caused by nicked coil wire, high-voltage spikes, conductive contaminants, overheated winding, aged insulation, and loose, vibrating coil wires.

The most of the resistance to current flow in an AC motor is furnished by inductive reactance. The resistance of the wire in a complete phase is a very small percentage of the motor’s total impedance (resistance plus inductive reactance). Inductive reactance makes each turn very significant in the motor’s ampere demand. Each turn supplies much more inductive reactance than resistance.

A short forms when one or more turns of a coil are bypassed because of an insulation breakdown between wires. The resistance that the shorted turns develop is eliminated from its phase winding, resulting in increased amperes. When there are a few shorted turns in one of the three phases, a closed-loop circuit is formed by the turns within the short. As the motor runs, lines of force (from AC current flow) cut the wires in the closed-loop circuit.

A high circulating current is transformed into the loop (Figure 1a).

Transformed current flow in the turns within a shorted coil (dosed loop) raises the amperes of the phase
Figure 1 (a) – Transformed current flow in the turns within a shorted coil (dosed loop) raises the amperes of the phase

Power consumed by the circulating current increases the amperes of the faulty phase, making it easy to identify the problem. Circulating current in the closed loop often melts the circuit open. When this happens, the circulating current and the turns within the closed loop are eliminated.

See Figure 1(b).

Closed loop melted open
Figure 1 (b) – Closed loop melted open

Only the resistance of the wire (turns) within the closed loop is now eliminated from the phase winding. Without the ampere demand of the circulating current, the difference lessens between the amperes of the faulty phase and those of the normal phases.

A very small difference in resistance is all that is needed to identify the faulty phase. Please note that the rotor should be turned during this test to eliminate its effect. Shorted turns in any AC winding are usually visible. They become charred quickly from the high circulating current that is transformed into them (Figure 2).

Shorted coil example
Figure 2 – Shorted coil example

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2. Ground (winding shorted to frame)

When a motor is “grounded“, the winding is shorted either to the laminated core or to the motor’s frame. The problem is usually found in a slot, where the slot insulation has broken down. Water is the most common cause of a grounded winding. A solid ground requires rewinding or replacing the motor.

Some causes of slot insulation breakdowns are overheating, conducting contaminants, lightning, age, pressure of a tight coil fit, hot spots caused by lamination damage (from a previous winding failure), and excessive coil movement.

Excessive coil movement is often caused by thermal growth and/ or coil twisting torque, brought on by reversing (plugging) or a momentary power interruption.

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3. Phase-to-Phase Short

A phase-to-phase short is caused by insulation breakdown at the coil ends or in the slots. This type of fault requires rewinding or replacing the motor. Voltage between phases can be very high. When a short occurs, a large amount of winding is bypassed. Both phase windings are usually melted open, so the problem is easily detected.

Among the causes of interphase breakdown are contaminants, tight fit (in the slot), age, mechanical damage, and high-voltage spikes. Coils that form the poles for each phase are placed on top of each other in all three-phase motors.

Figure 3 is a concentric-type winding. The coils don’t share the slots with other poles in some concentric-type windings.

Windings of a concentric-wound stator
Figure 3 – Windings of a concentric-wound stator

Figure 4 is the lap-winding type. The ends of the coils are nested within each other and have phase insulation between the poles. The coils usually share the slots with other poles. Insulation also separates the coils of each phase in the slots. Some motors (up to 5 horsepower) are wound with no insulation separating the phases.

Phase-to-phase insulation is important because there is a line voltage potential between phases regardless of a motor’s horsepower.

Windings of a lap-wound stator
Figure 4 – Windings of a lap-wound stator (photo credit:

Figure 5 is an end coil phase-to-phase short. A phase-to-phase short occurs in the slot more often than at the coil ends. When a breakdown occurs in the slot, copper usually melts and fuses to the slot laminations.

This copper has to be ground out and removed before the motor is rewound, or it becomes a hot spot and deteriorates the new insulation.

Winding with a phase-to-phase short
Figure 5 – Winding with a phase-to-phase short

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4. Open Winding

A common cause of an open winding is undersized lead lugs. Charred connections in the motor’s connection (terminal) box are a sure indication of this problem. Open windings are also caused by shorted turns, phase-to-phase shorts, ground-to-frame shorts, faulty internal coil-to-coil connections, severe overloads, and physically damaged coils.

These faults require rewinding or replacing the motor. An open winding will show several different symptoms (depending on the motor’s internal connection).

A wye-connected motor with an open winding will test differently from a delta-connected motor. An open single-circuit winding will be “single-phased“. Its power will drop to about half, and the motor won’t start. If the motor’s internal connection is multicircuit, it will start but will have reduced power. An open circuit will cause the magnetic circuit to be unbalanced. Under normal load the motor will run more slowly and will overheat.

A microhmmeter is used to identify this problem. A motor with a high number of parallel circuits, that is, four and eight wye, will show less power loss when one circuit is open. Multiparallel circuit connections are used in motors above 5 horsepower. The windings of a severely overloaded motor (operating on 250 volts) usually become completely charred before an open winding occurs.

An overloaded motor operating on 490 volts, however, often will have no sign of burned wires before its windings melt open. In either case, the overload protection isn’t working, and the motor should be rewound or replaced.

Motor terminal box
Figure 6 – Motor terminal box

Motor lead connecting lugs should be thick enough (throughout the connection) to represent the circular mil area (size) of the motor’s lead wire. If any part of the lug is too small, it becomes a resistor in series with the motor, and current will be restricted when the motor needs it the most – to start the load.

Figure 7 shows lugs that aren’t made for electric motors. Lug (a) is a piece of copper tubing, which has been partially flattened and has a hole
punched in it for the connecting bolt. Its ferrule will hold wire that has a much greater circular mil area than that of the bolted part of the lug.

Lug (b) is clearly not a motor duty lug.

Two lead lugs that can cause motor failure
Figure 7 – Two lead lugs that can cause motor failure

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5. Burned Windings from Operating on Single Phase

When one line of a three-phase power supply opens, the power becomes single phase. If this happens while the motor is running, its power output is cut approximately in half. It will continue to run, but it can no longer start by itself. Like a single-phase motor without its start winding energized, it has no rotating magnetic field to get it started.

5.1 Single-Phase Damage to a Wye-Connected Nine-Lead Motor

Figure 8 shows the current path through the wye connection. Two phases of the windings are energized; the third phase has no current flow. If the motor’s protection device doesn’t function, the two phases that carry current will overheat and char The phase without current flow will look normal.

Schematic showing where the current flows in a wye-connected motor with line 3 open (single phase)
Figure 8 – Schematic showing where the current flows in a wye-connected motor with line 3 open (single phase)

Figure 9 is a picture of a single-phase-mused burnout in a four-pole winding.

A wye-connected motor that failed because of a single-phase condition. Line 3 is open.
Figure 9 – A wye-connected motor that failed because of a single-phase condition. Line 3 is open.

Single-Phase Damage to a Delta-Connected Nine-Lead Motor

Figure 10 shows the current path through the delta connection, with an open phase. The A phase has extremely high current flowing through it. The other two phases have about half as much. The phase with high current will overheat and char if the motor’s protection device doesn’t disconnect it.

The phases that carry less current will look normal.

Schematic showing where the current flows in a delta-connected motor with line 3 open (single phase)
Figure 10 – Schematic showing where the current flows in a delta-connected motor with line 3 open (single phase)

Figure 11 is a picture of a single-phase-mused burnout in a four-pole winding.

A delta-connected motor that failed because of a single-phase condition, Line 3 is open
Figure 11 – A delta-connected motor that failed because of a single-phase condition, Line 3 is open

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6. Submerged Motor

If a three-phase motor has been submerged in water but not energized, there’s a good chance it won’t need rewinding or replacing. Cleaning and baking the windings may be all that’s needed.

What should you do?

The motor should be disassembled as soon as possible. If the motor has ball bearings, they should be replaced. If it has sleeve bearings, the oil wicking material will pit or rust the shaft area located in the bearing window. Replace the oil wick material immediately. If the motor has an oil reservoir and oil ring, the reservoir should be thoroughly cleaned. The windings should be first tested with an ohmmeter.

A wet winding should never be subjected to a test voltage that could arc through the wet slot insulation.

The baking temperature shouldn’t exceed 93°C. The ohmmeter test should read infinity after baking. After the windings have been cleaned, dried, and tested, they will need a coat of air-drying varnish. When water soaks the slot insulation, the copper windings and the core become a form of battery. A small voltage can be read (with a millivoltmeter) between the winding and the frame when the slot insulation is wet.

A zero reading indicates the motor has been baked long enough. A megohmmeter, hi-pot, or surge tester can be used when an ohmmeter test shows infinity.

Further reading: Recommended maintenance practice for electric motors and generators

Recommended maintenance practice for electric motors and generators

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7. Most Common Rotor Problems

This is a review of the rotor problems found in Chapter 3, with more detailed information:

  1. Open rotor bars
  2. Open end rings
  3. Misaligned rotor/stator iron
  4. Rotor dragging on the stator
  5. Rotor loose on shaft

7.1 Open Rotor Bars

Open rotor bars or end rings usually necessitate replacing the motor. They can be repaired, recast, or rebarred (if it’s economical). It’s important that any replaced metal be the same as the original. See Figure 12.

Open rotor bars are usually caused by:

  • Overload burnout,
  • Arcing in the slot from a shorted winding,
  • Loose bar vibration,
  • Thermal growth stress (from starting),
  • Flaws in bar material (casting flaw), and
  • Poor connections with end rings.

Open rotor bars cause loss of power. If too many rotor bars are open, a loaded motor will draw amperes high enough to open its protection device. With no load, the amperes will be very low. Slow starting and lower-than-rated RPM are a sign of broken rotor bars.

Healthy rotor and rotors with one, two, and three broken bars
Figure 12 – Healthy rotor and rotors with one, two, and three broken bars

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7.2 Open End Rings

Open end rings muse uneven torque and some power loss. A ring with one open spot will soon develop more open spots. Each time the open spot crosses a 90° spot between poles, the current will double in the ring area between the next two poles. See Figure 13 below.

Causes of open end rings and/or cracked end rings include the following:

  • Flawed casting;
  • Motor burned out from overload;
  • Motor redesigned for a higher speed (without increased size of end ring);
  • Ring material drilled away for balancing; thermal growth stress; and
  • Mechanical damage.

A bubble or void in an end ring can cause an electrical vibration. This type of vibration can’t be corrected by balancing. It can be detected by cutting the power and allowing the motor to coast. Electrically mused vibrations will always cease as soon as the power is shut off.

Current flow in a squirrel cage rotor with an open end ring
Figure 13 – Current flow in a squirrel cage rotor with an open end ring

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7.3 Misaligned Rotor/Stator Iron

A motor with a misaligned rotor will draw high amperes and will lose power. The magnetic path becomes distorted, causing the magnetizing amperes to increase. The stator windings will char and resemble an overload burnout.

Possible causes of a misaligned rotor include:

  • Wrong bearing shim placement
  • Bearings not installed correctly on the shaft (extended race on wrong side)
  • Wrong bearing width
  • Captive bearing not held as originally placed
  • End bells interchanged
  • Stator core shifted on its shell
  • A rotor shifted on its shaft
  • A rotor replaced with a shorter rotor. A rotor with the same diameter but longer than the original will work, but some efficiency is lost.

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7.4 Rotor Dragging on the Stator

If the rotor drags on the stator and the bearings aren’t worn, it’s common practice to “skim” the rotor on a lathe. The process increases the air gap, which increases the no-load amperes. The increased amperes are similar to a misaligned rotor and stator iron. The magnetic circuit is degraded, so it takes more amperes to magnetize the motor’s iron.

The motor will run hotter than normal, because the motor is drawing more magnetizing amperes. If the load is at maximum or there are any adverse conditions (such as low voltage or frequent starts), the motor should be replaced. There will be some permanent power and efficiency loss.

Rotor Dragging on the Stator
Figure 14 – Rotor Dragging on the Stator

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7.5 Rotor Loose on Shaft

A loose rotor on a shaft makes a rumbling or vibrating sound. The sound will cease after the power is turned off (while the motor is coasting). If the motor has operated this way for very long, a red dust will form between the shaft and rotor iron. This dust is oxidized iron, caused by the rubbing action between the shaft and the rotor iron. The same thing happens when a pulley or bearing is loose on a shaft.

The decision to repair a loose rotor depends on the price of a replacement motor and the importance of the motor in the plant operation.

There are options for this problem:

  1. The rotor (and shaft) can be replaced;
  2. The rotor can be bored out and a new shaft fitted to it; or
  3. A thin metal wedge can be driven between the shaft and rotor to secure it.

Wedging the rotor may offset it enough to make it drag on the stator. It would then be necessary to skim the rotor-on a lathe-to keep it from dragging. The rotor should be bored and fitted with a new shaft. In most cases, it is more economical to replace the motor.

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  1. Electric motor maintenance and troubleshooting by Augie Hand
  2. Detecting Broken Rotor Bars With Zero-Setting Protection by Carlos Pezzani, Pablo Donolo, and Guillermo Bossio (Universidad Nacional de Río Cuarto) and Marcos Donolo, Armando Guzmán, and Stanley E. Zocholl (Schweitzer Engineering Laboratories, Inc.)

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More Information

Edvard Csanyi

Electrical engineer, programmer and founder of EEP. Highly specialized for design of LV/MV switchgears and LV high power busbar trunking (<6300A) in power substations, commercial buildings and industry facilities. Professional in AutoCAD programming.


  1. Asmer alshapooti
    Sep 05, 2023

    Troubleshooting of motor

  2. Michael
    Aug 23, 2023

    Hi guys I have a 6 cable wire 3 phase motor on a spiral mixer rotation left and right and high and low speed .i have an issue with it not starting but if i vive it a push it will start.also on start up it will jerk left and right but wont go ?

  3. Agbesi
    Aug 13, 2023

    please i run extractor moto in star connection and not getting the reqired air flow and current i tried delta moto protection keep triping i return to star connection now moto is runing faster than normal please what is the problem.

  4. Pete Wilson
    Nov 29, 2022

    The photos for single phase burnout are incorrect, around the wrong way. Y – connected / Delta connected. Y connected would have 8 coils burnt and 4 coils ok and visa versa for Delta connected…. Cheers Pete

  5. Mohammed sharif shaikh
    Sep 23, 2022


  6. Amit Panchal
    Nov 25, 2021

    We have 50 nos.motor.all motor resistance is same.(150 ohm 3 phase star connected motor fl current 0.4 amp)

    But 45 nos.
    motor takes normally 0.145 ma current

    Some defective motor takes 1 amp current and within 2 min its temp goes high

    What’s the reason?

    • Kyle
      Dec 02, 2022

      Your wiring is incorrect. You need L1 L3 swapped across the outside terminals, L2 stays on middle leg.

      Delta winding motor should be
      U V W
      W V U

      L1 L2 L3
      L3 L2 L1

      If you hook winding up
      L1 L2 L3
      L1 L2 L3

      You will cause internal short, half speed, and excessive heat.
      Windings in 480v motor can easily burn out in seconds.

  7. aghajan
    Nov 15, 2021

    Hi.How can we install thermistor inside a winding of stator ? suppose that it is a class F. WHICH TYPE OF THERMISTOR IS SUITABLE?

  8. Karl
    Jun 17, 2021

    I have a dryer motor from a High end LG dryer that lost a spring for centrifugal switch. the owner kept trying to start the dryer. I removed the centrifugal switch and used a electronic motor starter. Motor will start but has no real torque at startup. also will start backwards. when running it will pulse lightly. None of the windings are discolored. the resistance 5.0 for run winding and 10.0! for start winding. Can I assume some of the insulation was baked away from overheating – enough to cause short in the start winding? If so would stripping and re-lacquering via vacuum eliminate this or is it a rewind only at this point? I thought I heard some years back that this process can repair this type of anomaly-? what do you think? Thank You, Karl

  9. ebi
    Mar 26, 2021

    i need Impact of motor current oscillation on winding temperature.

  10. Shafeer
    Jan 09, 2021

    Am facing some problem in durr dental compressor motor
    It is single phase capacitor start and run type
    20 mfd capacitor
    Starting coil takes 2 amp and running coil takes less than 1 amps
    It is not self starting capacitor was less valu
    I replaced same mfd
    I don’t know the staring wing is partially short or not
    Running resistance 6 ohm starting recidtance 14 oms
    Awaiting uour reply

  11. saber
    Dec 23, 2020

    thanks for explanation

  12. Remy Wegman
    Dec 21, 2020

    I do think you have the photos for the delta and y conected motors with 1 phase failure wrong, delta connected will burn 1 coil, y connected will burn 2 coils.

    • Marcin Wardach
      Nov 14, 2022


      Yes, Remy Wegman has absolutely right. I found the same mistake – Figures 9 and 11 should be interchanged.
      Site administrator should delete this bug.

      Have nice day

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